ARTICLE 1 - PARTIES
1.1 - SELLER:
Company Name: HARDEN MOBİLYA DEKORASYON MÜHENDİSLİK İTHALAT İHRACAT SANAYİ VE TİCARET LİMİTED ŞİRKETİ
Address: ÖNDER MAH. ÇAMLITEPE CAD. NO: 309 İÇ KAPI NO: 3 ALTINDAĞ / ANKARA
Phone: +90 (543) 898 53 84
E-mail: contact@hwcfurniture.com
1.2 - BUYER:
Name / Surname / Title:
Address:
Phone:
E-mail:
TR ID No:
ARTICLE 2 - SUBJECT
The subject of this contract is to determine the rights and obligations of the parties in accordance with the provisions of Law No. 4077 on the Protection of Consumers and the Regulation on the Principles and Procedures for the Application of Distance Contracts, regarding the sale and delivery of the product, whose qualities and sales price are specified below, ordered by the BUYER electronically from the SELLER's website www.hwcfurniture.com.
This contract (together with all other documents mentioned below) sets out the terms and conditions for the use of the website (www.hwcfurniture.com) and the purchase of products via this website (hereinafter referred to as the terms). By using www.hwcfurniture.com, the BUYER is deemed to have accepted the Data Usage Policy (Cookie and Privacy Policies).
ARTICLE 3 - PRODUCT SUBJECT TO THE CONTRACT
Date:
Product Information:
Shipping Cost:
The type and kind, quantity, brand/model, color, and sales price of the products are as stated above.
Payment Method:
Delivery Address:
ARTICLE 4 - GENERAL PROVISIONS
4.1- The BUYER declares that they have read and understood the preliminary information regarding the basic qualities of the product subject to the contract, the sales price, the payment method, and the delivery on the website www.hwcfurniture.com, and have given the necessary confirmation electronically.
4.2- The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period specified in the preliminary information on the website, depending on the distance of the BUYER's residence, provided that it does not exceed the legal period of 30 (thirty) days for each product.
4.3- If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible for the refusal of delivery by the person/organization to be delivered to.
4.4- The SELLER is responsible for delivering the product subject to the contract in a sound, complete condition, in accordance with the specifications stated in the order, and with any warranty documents and user manuals, if any.
4.5- For the delivery of the product subject to the contract, it is mandatory that a signed copy of this contract has been delivered to the SELLER and the price has been paid by the BUYER's preferred payment method. If, for any reason, the product price is not paid or is canceled in bank records, the SELLER is deemed to be released from the obligation to deliver the product.
4.6- If, after the delivery of the product, the BUYER's credit card is used unfairly or unlawfully by unauthorized persons due to a fault not attributable to the BUYER, and the relevant bank or financial institution does not pay the product price to the SELLER, the BUYER must send the product to the SELLER within 3 (three) days, provided that it has been delivered to them. In this case, shipping costs belong to the BUYER.
4.7- If the SELLER cannot deliver the product subject to the contract within the due period due to force majeure or extraordinary circumstances such as adverse weather conditions preventing transportation, or interruption of transportation, the SELLER is obliged to notify the BUYER within 3 (three) days. In this case, the BUYER may exercise one of the rights to cancel the order, replace the product subject to the contract with an equivalent one if available, and/or postpone the delivery period until the hindering situation disappears. If the BUYER cancels the order, the amount paid by them is returned to them in cash and in full within 14 (fourteen) days.
4.8- By using the website www.hwcfurniture.com and/or placing an order through the website, the BUYER agrees to the following:
- To use the website only for legitimate inquiries and orders.
- Not to place speculative, false, or fraudulent orders. If the SELLER has reason to believe that such an order has been placed, the SELLER reserves the right to cancel the order and inform the relevant persons and authorities.
ARTICLE 5 - RIGHT OF WITHDRAWAL
The BUYER has the right of withdrawal within 14 (fourteen) days from the delivery of the product subject to the contract to themselves or the person/organization at the address indicated by them. The period for the right of withdrawal begins on the day the BUYER or the third party designated by the BUYER receives the goods. However, the BUYER may also exercise the right of withdrawal during the period between the formation of the contract and the delivery of the goods.
In determining the period for the right of withdrawal;
- For goods that are the subject of a single order and delivered separately, the day the consumer or the third party designated by the consumer receives the last good,
- For goods consisting of multiple parts, the day the consumer or the third party designated by the consumer receives the last part, shall be taken as a basis.
To exercise the right of withdrawal, it is mandatory to notify the SELLER via e-mail or phone within this period and for the product not to be within the scope of "Cases where the right of withdrawal cannot be exercised" specified below. In case of exercising this right, it is mandatory to submit an example of the cargo delivery receipt indicating that the product delivered to the third party or the BUYER has been sent to the SELLER, along with a copy of the invoice with the return information filled in. The SELLER is obliged to return all payments collected, including the delivery costs of the goods to the consumer, if any, within 14 (fourteen) days from the date the notification of the BUYER's exercise of the right of withdrawal reaches the SELLER, provided that the BUYER sends these documents to the SELLER via e-mail.
After the BUYER receives the order; if they wish to exercise their legal or contractual right of withdrawal; they may arrange the transfer of the products to be returned free of charge via the SELLER's contracted carrier or via another carrier firm at the BUYER's expense. If the return is made with another carrier firm, the responsibility for any damage and risks that may occur during returns belongs entirely to the BUYER, and the SELLER will absolutely not be responsible for returns. The BUYER is responsible for ensuring that the package to be returned is transported securely with its original packaging, instructions, and other documents. In case of an error in the contents of the return package that is not caused by the SELLER, the package will be returned to the BUYER, and the BUYER will be responsible for the costs. In any case, nothing in this article will affect the BUYER's legal rights.
Cases where the right of withdrawal cannot be exercised
The BUYER cannot exercise the right of withdrawal in contracts regarding the delivery of any of the following products:
- Goods prepared specifically in line with the BUYER's requests or personal needs.
- Contracts related to books, digital content, and computer consumables presented in a physical environment, if their protective elements such as packaging, tape, seal, or package have been opened after delivery of the goods.
ARTICLE 6 - AUTHORIZED COURT
In the application of this contract, Consumer Arbitration Committees up to the value declared by the Ministry of Industry and Trade, and Consumer Courts in the place of residence of the BUYER or SELLER are authorized.
In case of order placement, the BUYER is deemed to have accepted all terms of this contract.
SELLER: HARDEN MOBİLYA DEKORASYON MÜHENDİSLİK İTHALAT İHRACAT SANAYİ VE TİCARET LİMİTED ŞİRKETİ
BUYER: