CUSTOMER INFORMATION
All order notifications will be made via the e-mail address provided by the customer. The customer is responsible for ensuring that their contact information is accurate and complete, and for notifying the seller in case of any changes.
PAYMENT METHODS
Orders can be paid for by credit card, debit card, or bank transfer/EFT.
Bank Transfer / EFT
Can be made to QNB Finansbank in the name of Harden Mobilya Dekorasyon Limited Şirketi.
IBAN: TR13 0011 1000 0000 0099 7143 34
Payment by Credit and Debit Card
Single payment or installment options are available with VISA, MasterCard, American Express, or Troy cards. The seller reserves the right to verify the validity of the card and address information.
Credit Card Security
Card information is not stored in the system. It is encrypted with a 256-bit SSL protocol and transmitted to the bank or payment institution.
Email Security
Credit card numbers or passwords should not be written in emails sent to Customer Service.
Credit Card Verification
Financial and address information of first-time customers may be checked for fraud.
Default Status
If a customer paying by credit card defaults, the bank may resort to legal action, and the customer will be responsible for the costs.
CANCELLATION AND REFUND
The customer may withdraw from the contract by rejecting the goods without giving any reason within 14 days from the date of delivery of the product.
Custom-made products must be cancelled/returned within 7 days of the order. Applications exceeding this period will not be accepted.
PROTECTION OF YOUR PERSONAL DATA
Membership information can only be accessed and modified by the customer. Membership transactions are carried out in a 256-bit SSL secure environment.